1. Marketplace role
Zagrin operates a marketplace where buyers can discover products, digital goods, and services offered by Zagrin and independent sellers. Some orders may be fulfilled directly by Zagrin and others by third-party sellers using the platform.
2. Accounts and eligibility
- Users must provide accurate account information and keep login details secure.
- Sellers may be subject to review, approval, and additional verification before activation.
- Zagrin may suspend or close accounts used for fraud, abuse, or policy violations.
3. Orders, pricing, and payments
- Listings, prices, and availability may change before checkout is completed.
- Orders are only confirmed after successful payment authorization and acceptance by the platform flow.
- Taxes, shipping costs, and refund eligibility depend on the order type and destination.
- Payment processing may be handled by third-party providers such as Stripe.
4. Buyer responsibilities
- Provide correct shipping and contact information.
- Use the marketplace lawfully and avoid fraudulent or abusive behavior.
- Review product details, delivery format, and applicable refund rules before ordering.
5. Seller responsibilities
- Keep listings accurate, lawful, and up to date.
- Ship or deliver purchased items within the seller's stated handling timelines.
- Handle returns, support questions, and policy compliance in good faith.
- Maintain any required business registrations, tax handling, and payout onboarding details.
6. Prohibited conduct
Users may not misuse the platform, interfere with service operation, upload unlawful content, sell prohibited goods, bypass fees, or attempt unauthorized access to marketplace systems.
7. Suspension, termination, and disputes
Zagrin may limit access, cancel listings, or suspend accounts where necessary to enforce platform rules, address fraud or safety concerns, or comply with legal obligations.
Refunds, returns, shipping issues, and seller enforcement may also be governed by the dedicated policy pages linked below.
8. Liability and governing law
Zagrin aims to keep the marketplace available and accurate, but cannot promise uninterrupted service or that every listing will always be error-free.